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Shipping Policy

Thank you for supporting Tender Marks.

Processing Times

All orders are carefully prepared and packaged before shipping.

Please allow 3–5 business days for order processing before your artwork is dispatched.

Shipping Locations

Tender Marks currently ships throughout South Africa.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on the size, weight, and destination of the artwork.

Delivery Times

Once dispatched, delivery times will vary depending on your location and the courier service used. Customers will receive tracking information where available.

Original Artwork

Original artworks are packaged with care to help ensure they arrive safely. Delivery times for larger pieces may vary.

Damaged Parcels

If your artwork arrives damaged, please contact us within 48 hours of receiving your order and include photographs of the damage. We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure that all shipping information is accurate when placing your order. Tender Marks cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Contact Us

If you have any questions regarding shipping, please contact us through the Contact page on this website.

Last updated: June 2026

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